Privacy Policy

Privacy Policy

Last Updated: February 2026

At Jemriva Designs, we are committed to protecting your privacy. This policy outlines how we collect, use, and manage your personal information in accordance with the Australian Privacy Principles.

1. Information We Collect

To fulfill your order, you must provide us with certain information, such as:

  • Your name and email address.

  • Your shipping and billing address.

  • Payment information (processed securely through our third-party payment gateways).

  • Details of the product(s) you are ordering (including spelling for personalised items).

2. How We Use Your Information

We use your information strictly for business purposes, including:

  • Order Fulfillment: To pack and ship your crystals, socks, and accessories.

  • Customer Support: To contact you regarding your order or if there is a delay with overseas stock.

  • Marketing: If you opt-in, we may send you updates about new dance accessories or gift items. You can unsubscribe at any time.

3. Information Sharing (Third Parties)

We only share your personal information with third parties for very limited reasons, specifically:

  • Shipping Providers: We share your name and address with Australia Post to deliver your goods.

  • Payment Processors: We use secure payment platforms (such as Stripe, PayPal, or Shopify Payments) to process transactions. We do not store your full credit card details.

  • Legal Compliance: We may share information if required by law.

4. Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with legal and regulatory obligations (e.g., tax laws).

5. Your Rights

Under Australian law, you have the right to access the personal information we hold about you and to ask for it to be corrected or deleted. If you have any concerns about your data, please contact us directly.

6. Cookies

Our website uses "cookies" to enhance your shopping experience (for example, keeping items in your cart). You can choose to disable cookies through your browser settings, though it may affect site functionality.

7. Contact Us

For any privacy-related questions, please contact us via the contact form on jemrivadesigns.com.au.